Privacy policy

Wellface® (“us”, “we”, or “our”) operates https://www.wellface.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information collection and use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”).

Log data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Advertising

We advertise online. To plan, target and measure our advertising we work with advertising and analytics providers, and we share a limited amount of information with them:

• Where we use contact details for this purpose, they are converted into a secure, irreversible code before they leave our systems, so that the provider cannot read them as contact details. This is used to reach people who may be interested in our services, to build audiences of people with a similar profile, and to avoid advertising to people who are already our customers or who have asked us not to hear from us.
• We only include people who have given us marketing consent.
• We never share health, clinical or treatment information for advertising.
• We refresh these audiences regularly, so if you withdraw your consent you are removed at the next update, normally within seven days, and you are not added again.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this privacy policy

This Privacy Policy is effective as of 1st August 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Data protection registration

Wellface is registered with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. Our registration reference is ZB221722.

Contact us

If you have any questions about this Privacy Policy, please email [email protected].